Privacy Policy

Last Updated: October 2024

Supertravel(Shenzhen) Intelligent Tech Co., Ltd. ("we" or "us") values user privacy protection. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using SuperTravel services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you register an account, we may collect your email address, username, and password.

1.2 Travel Preference Information

To provide personalized services, we collect your travel preferences, destination choices, budget ranges, and similar information.

1.3 Usage Data

We automatically collect information about your use of the service, including access times, features used, device information, and IP addresses.

1.4 Cookies and Similar Technologies

We use cookies and similar technologies to improve user experience, analyze usage, and provide personalized content.

2. How We Use Information

We use collected information to: • Provide, maintain, and improve our services • Generate personalized travel recommendations and itineraries • Send service notifications and updates • Respond to user inquiries and provide customer support • Analyze service usage to improve our products • Detect and prevent fraud or abuse • Comply with legal requirements

3. Information Sharing

We do not sell your personal information. We only share your information in the following circumstances: • With your explicit consent • With service providers to support our service operations • To comply with legal requirements or government requests • To protect our rights, property, or safety • In the event of business transfers (such as mergers or acquisitions)

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encryption, access controls, and security audits. However, no internet transmission or electronic storage method is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. When you delete your account or request data deletion, we will delete or anonymize your information in accordance with applicable laws.

6. Your Rights

Under applicable data protection laws, you have the right to: • Access and view your personal information • Correct inaccurate information • Delete your personal information • Object to or restrict certain data processing • Data portability • Withdraw consent

7. Third-Party Services

Our services may contain third-party links or integrations. These third parties have their own privacy policies, and we are not responsible for their privacy practices.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected children's information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed on servers outside your country/region. We will take measures to ensure your data is adequately protected.

10. Policy Updates

We may update this Privacy Policy from time to time. For significant changes, we will post a notice on our website or notify you via email. Continued use of the service indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at support@suptravel.ai. Company Information: Supertravel(Shenzhen) Intelligent Tech Co., Ltd.